Information Services

The Information Services division is here to help students, faculty, and staff navigate the many aspects of technology on campus, including technical support, computer and software guidance, network/internet services, wireless access, multimedia setups and support, teleconference requests, remote access, support of general use, and the college computer labs.

The Information Services Help Desk provides first-level technical support to all students, faculty, and staff. They are available to assist you with basic computer and technical needs, and are committed to providing detailed resolutions and general information to assist with common problems. The Help Desk is staffed and available by phone by phone 704-216-7200 or email helpdesk@rccc.edu for assistance.

Information Services Technicians are available for walk-ins on campus weekdays from 8 a.m.-7 p.m. Monday-Thursday and 8 a.m.-5 p.m. Friday at the following locations:

  • North Campus- Building 300, Suite 207
  • South Campus- Building 2000, Room 2322
  • NCRC/College Station/ATC- Room 3233 NCRC
  • CBTC- Room 9130